Mobility Equipment Program

Genesis Lineup



We believe in the freedom that goes along with driving your own car. But we also know that buying and modifying a new vehicle can be expensive. To help out, Genesis is offering $1,000 toward the cost of adaptive equipment. Everything you need to get started is right here, including links to informative guides, fact sheets, and specialists who can help you determine the equipment and training you need.

The process is simple:

1. Review the eligibility requirements and program details below
2. Download and complete the one-page mobility form
3. Mail vehicle purchase documents and completed mobility form to Genesis Motor America


What vehicles are eligible?

  • Select new and unused 2019 and 2020 model year Genesis vehicles sold or leased and delivered to a retail customer by an authorized Genesis retailer in the U.S.A. are eligible for reimbursement under this program.
  • Fleet sales and vehicles purchased from a source other than an authorized retailer of Genesis Motor America are not eligible.

What equipment is eligible?

  • Any aftermarket alterations or equipment installation on an eligible Genesis vehicle that provides to the user convenient access and/or the ability to drive the vehicle.
  • Equipment which is not clearly related to a specific medical need, such as altering devices, swivel seats, pedal extensions, and running boards, will require original medical documentation clearly detailing the physical disability or permanent impairment for which the equipment is intended. This documentation must be prepared on a letterhead by a licensed, certified medical or medical-related professional.
  • The mobility equipment must be installed by an authorized Adaptive Equipment Company NOT a Genesis retailer within 6 months of the vehicle purchase or lease.
  • Damage caused by unapproved or improperly installed adaptive equipment, alert hearing devices, and accessories will not be covered under the Genesis new-car warranty. Owners should refer to the Genesis Warranty and Service booklet for additional warranty information.
  • Labor for equipment transferred from the old vehicle into the new Genesis vehicle is only eligible when the cost of the labor is clearly stated in the invoice from the adaptive equipment company.
  • Genesis accessories are NOT eligible for reimbursement.

Program details:

  • Maximum Mobility reimbursement is up to $1,000 of the total equipment and labor costs.
  • Only one reimbursement per customer.
  • Reimbursements will be made to the customer only not to the retailer or any adaptive equipment company.
  • The mobility equipment must be installed within six months of the vehicle purchase or lease.
  • The Genesis Mobility Form and required documentation must be submitted to Genesis Motor America within 60 days of complete installation of adaptive equipment.
  • Genesis Mobility financial assistance cannot be applied toward the purchase or lease of a new Genesis vehicle.
  • Genesis Motor America assumes no responsibility for death, injury, or expenses that may result from the installation of adaptive equipment, alert hearing devices, and non-genuine Genesis Accessories.
  • The offer is good from January 3, 2020 – January 4, 2021.


Once you’ve purchased a vehicle and your adaptive equipment has been installed, complete the one-page Genesis Mobility Form. Next, collect copies of the following documents:

  • The Purchase Agreement or Sales Contract
  • Itemized and paid invoice(s) from the adaptive equipment company. The invoice must clearly state the customer’s full name, the eligible Genesis vehicle, and the Genesis Vehicle Identification Number (VIN)
  • Your vehicle’s registration
  • If the equipment is not clearly related to a specific medical need, you’ll also need documentation from a medical professional that states the purpose of the equipment (Please see What equipment is eligible above)

Download the form


Finally, mail the completed form and the documents you’ve collected to one of the address below.
Be sure to make a copy of your paperwork for your records.

Genesis Motor America
Incentives Department
10550 Talbert Avenue
Fountain Valley, CA 92708

Phone Numbers:Sales Hours:
  • Mon - Fri9:00 AM - 8:00 PM
  • Sat12:00 PM - 6:00 PM
  • SunClosed
Service Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat8:00 AM - 12:00 PM
  • SunClosed
Parts Hours:
  • Mon - Fri8:00 AM - 5:00 PM
  • Sat8:00 AM - 12:00 PM
  • SunClosed
Genesis of East Louisville 38.249600, -85.604230.